Stephenson’s Analytical Services Limited
What type of information do we collect?
Collected information may be provided by the visitors and users of our website or collected automatically through monitory tools, such Google Analytics, etc. We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we may collect the internet protocol address used to connect your computer to the internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information where provided), comments, feedback, product reviews, recommendations, and personal profile.
How do we collect information?
The information is collected when you conduct a transaction on our website, (e.g. when you send us a message through a contact form, when you click to call us, or when you subscribe to our blog). We collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do we collect such personal information?
We collect such non-personal and personal Information for the following purposes:
To provide and operate our services; To provide you with ongoing customer assistance and technical support; To be able to contact our visitors and users with general or personalised service-related notices and promotional messages; To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners and third parties may use to provide and improve our respective services; To comply with any applicable laws and regulations.
How do we store, use, share and disclose our site visitors' personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. Third-parties may also store your data where we have utilised their apps on our website, e.g. Google Analytics, etc. Also, all direct payment gateways, if employed, offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How do we communicate with our site visitors?
We will mainly communicate with you through email, phone-call and/or in-site replies to contact forms, following a request by you for information. We may, however, also contact you from time-to-time to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, to inform you of further services that may interest you, for marketing reasons, or as otherwise necessary to contact you to enforce any User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
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How can you withdraw consent?
If you don’t want us to process your data anymore, please contact us at or send us mail to: Unit 918 Strongroom House, Site A1 North Road, Marchwood Industrial Park, Marchwood, Southampton, SO40 4BL.
Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at or send us mail to: Unit 918 Strongroom House, Site A1 North Road, Marchwood Industrial Park, Marchwood, Southampton, SO40 4BL.
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To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.