Stephenson’s Analytical Services Limited

Website Privacy Policy Document


Why we have a Website Privacy Policy

As concerns about the protection of personal information are increasing worldwide, it is important that our business implements and provides our site visitors with a website privacy policy.

What is a privacy policy?

A privacy policy fulfils a legal requirement to protect a visitor or client's privacy - it is a statement that discloses some or all of the ways a website collects, uses, discloses, and manages the data of its visitors and customers. Much of this data is collected using ‘cookies’. Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site. In accordance with data privacy regulations, you must inform your visitors that you are using cookies on your site, a description of which can be found here: What are cookies?

What type of information do we collect?

Collected information may be provided by the visitors and users of our website or collected automatically through monitory tools, such Google Analytics, etc. We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we may collect the internet protocol address used to connect your computer to the internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information where provided), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect information?

The information is collected when you conduct a transaction on our website, (e.g. when you send us a message through a contact form, when you click to call us, or when you subscribe to our blog). We collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why do we collect such personal information?

We collect such non-personal and personal Information for the following purposes:

To provide and operate our services; To provide you with ongoing customer assistance and technical support; To be able to contact our visitors and users with general or personalised service-related notices and promotional messages; To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners and third parties may use to provide and improve our respective services; To comply with any applicable laws and regulations.



How do we store, use, share and disclose our site visitors' personal information?

Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall. Third-parties may also store your data where we have utilised their apps on our website, e.g. Google Analytics, etc. Also, all direct payment gateways, if employed, offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How do we communicate with our site visitors?

We will mainly communicate with you through email, phone-call and/or in-site replies to contact forms, following a request by you for information. We may, however, also contact you from time-to-time to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, to inform you of further services that may interest you, for marketing reasons, or as otherwise necessary to contact you to enforce any User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How do we use cookies and other tracking tools?

It's important to note that third-party services, such as Google Analytics or other applications offered through the Wix App Market, placing cookies or utilising other tracking technologies through Wix´s services, may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by either our own or the Wix Privacy Policy.

You can check which cookies are used by each business solution, third-party app or third-party integration using Chrome's built-in cookie view. While in incognito mode, click the Secure icon (padlock image) next to the URL bar and then select Cookies. If you want to ensure your browser doesn't detect irrelevant cookies, view the site in incognito mode.

How can you withdraw consent?

If you don’t want us to process your data anymore, please contact us at or send us mail to: Unit 918 Strongroom House, Site A1 North Road, Marchwood Industrial Park, Marchwood, Southampton, SO40 4BL.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.



Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at or send us mail to: Unit 918 Strongroom House, Site A1 North Road, Marchwood Industrial Park, Marchwood, Southampton, SO40 4BL.

Useful Information

The following links explain how to access cookie settings in various browsers:

To opt out of being tracked by Google Analytics across all websites, visit this link: